Contact us
Our opening hours are Monday to Friday 8.30 am to 5.00 pm.
Call us
If you want general information about applying to the AAT or information about an application to the AAT (e.g. conference or hearing dates), you can contact us by phone.
| Phone | 1300 366 700 (local call charge from fixed phone lines, calls from mobiles may cost more) If you are calling from overseas (including Norfolk Island), call + 61 2 9391 2400 |
|---|---|
| Non-English speakers | Call the Translating and Interpreting Service on 131 450 then ask them to call the AAT on 1300 366 700 |
| People who are deaf or have a hearing or speech impairment | TTY users: 133 677 then ask for 1300 366 700 Speak and Listen Users: 1300 555 727 then ask for 1300 366 700 Internet relay users: Connect to the National Relay Service then ask for 1300 366 700 |
Email us
Where to send your email and email guidelines.
Your local registry
Applications to the AAT are managed in offices around Australia called registries. You can contact your local registry in person, by post, by phone, by fax or by email.
For location and contact details,
- Australian Capital Territory
- New South Wales
- Norfolk Island
- Queensland and Northern Territory
- South Australia
- Tasmania
- Victoria
- Western Australia
If you are overseas use the contact details for New South Wales.
Corporate enquiries
If you are looking for an AAT decision you can't find on AustLII, you have a media enquiry or you want general information about the AAT, contact the AAT's Principal Registry.
The AAT's Principal Registry is responsible for the general administration of the AAT, including communications, human resources, finance, property, technology, library and policy services.
Complaints and feedback
The AAT welcomes your feedback.
For more information about giving feedback, including making a complaint to the AAT, see the AAT's Service Charter. Use the Your local registry details to contact us in person, by post, by phone, by fax or by email to make any comments or complaints. If you think the AAT's decision is wrong, you can appeal the decision, usually to the Federal Court of Australia.